Welcome to Chuck Nash Buick GMC

They said what they said they was going to do. And that's what matters they cheated objective that I wanted thank you.

Great experience from beginning to end. Liz was extremely helpful with managing my claim and repairs.

The ladies were very nice to us. The interprise rental company was right there next to the collision center. The men that worked on my new car did a wonderful job.thanks for all you all did to make us feel that you all care for us

Great service! My car was very clean and Liz Marquez was very friendly and answered all my questions

great job highly recommend them !

I took my 2023 Buick Encore GX in for warranty repair on a failed turbocharger. I told my service writer I had gotten it diagnose and it coded out to be a failed turbo. The technician then diagnosed it and said it was a blown turbo cooling hose. I was charged $898.00 for the repair only to drive off the lot 2 miles and the engine light came back on and the instrument board message saying engine reduced power which is why I took it in for in the first place. The service agent (Seneca Coats) had charged me for a new hose because he claimed it was not a turbo warranty related issue. I spoke to the service manager (Robert Lopez) and explained the situation seeing my car had been there 5 days and they couldn't get to it for another 4 days which to me was unacceptable. He assured me they would get on it right away. Come to find out the turbo was bad all along and after doing some research come to find out that the blown hose could have been cause due to the failed turbo creating excessive pressure due to the higher running RPM'swhich would classify the blown hose as warranty related damage and i shouldn't have been charged for the repair. I feel they misdiagnosed the problem as I had already told my service writer that the turbo was bad. I feel I'm owed a refund as it was a warranty related issue. I have been a loyal customer of Chuck Nash since 2017 and a return customer as this is my second Buick I have bought from them. I take all my service needs and repairs to them as they have always done good in the past. I will reach out to Mr. Lopez on Tuesday when they come back to work and if he can't resolve the problem then I'll go up the ladder to the general manager and so on until I get some positive results on this matter. Im 70 years old on a fixed income and that $898.00 charge left me broke for the rest of the month!

⭐⭐⭐⭐⭐ Absolutely outstanding service from Megan Moore! I brought my 2021 Chevy Blazer in for service, and Megan Moore was absolutely amazing from start to finish. She handled everything professionally and went above and beyond to get my repairs 100% covered under my warranty, which I truly appreciated. What really stood out to me was how transparent, informative, and detailed Megan was throughout the entire process. She took the time to explain what was happening, kept me informed, answered my questions, and made sure I understood everything before moving forward. I never felt confused, pressured, or left wondering what was going on. Warranty-related repairs can be incredibly frustrating, but Megan made the entire experience FRUSTRATION-FREE! She genuinely cared about helping me and made sure everything was handled correctly. I have dealt with automotive service departments before, and I can honestly say that Megan provided the best service I have ever experienced when it comes to warranty-related work. She is a true asset to the service department and deserves recognition for the way she takes care of her customers. Thank you, Megan, for making the whole process so easy and stress-free! 5 stars all the way! ⭐⭐⭐⭐⭐

They did a great job after I got rear-end. My Broco looks like new. I would recommend Chris and his team to anyone. Chris kept me informed throughout the process.

I have to say that I have never met a nicer and more kind bunch of people. They were personable and professional and oh so very helpful. I highly recommend. Thank you, Maria and Chris.

Very good service. Kept us well informed. Liz went above and beyond working with the insurance company to get our truck repaired and back to us quickly.

Great customer service, Maria especially was very sweet and helpful! They even offered to give me a ride home during my alignment so that I didn’t have to wait, which I didn’t end up needing because they got it done quicker than expected, but I thought was super nice.

I brought my car in to get some repairs done. They were so easy to work with. Even contacted Enterprise and set me up with a rental. They kept me updated through the time my car was repaired. It looks brand new. I'm really impressed with them.

My vehicle was in for collision damage. Repairs were completed and phenomenal.